Returns and exchanges

Please keep in mind that Ripple & Co. leather bags are handmade and the hides have their own character which include some markings.

If you are not completely satisfied with your product we do offer an exchange or return within 14 days of your receipt of goods.

The product must come back in original condition, packaging and in re-saleable condition.

Original shipping will not be refunded.

We will send an email to confirm we have received the returned goods.

Following inspection and if the product is agreed to be faulty, please allow up to 14 business days for us to process your exchange.

How to Return Items

Before you return the items, please email us at jane@rippleandco.com.au and let us know that you are returning an item.

When returning items please wrap the package securely, include a note with your full name and order number and send to: 

ATTN: Ripple and Co Returns

6 Yacht Street

Clontarf QLD 4019

Australia